# Canva: Some users might experience intermittent errors in Canva

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-22 03:34 UTC · Resolved: 2026-05-22 04:41 UTC · Duration: 1.1 h
- Updates: 4
- [Vendor status page: https://stspg.io/4sqn5p53wbxg](https://stspg.io/4sqn5p53wbxg)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Summary

Some Canva users experienced intermittent errors in an incident rated major, from 2026-05-22 03:34 UTC to 2026-05-22 04:41 UTC, lasting 1 h 7 min. Canva implemented a fix and monitored the results before marking the incident resolved; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-22 03:34 UTC: We are currently investigating the issue.
- **identified** 2026-05-22 03:46 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-05-22 04:07 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-05-22 04:41 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-05-22 03:34 UTC: [Major incident: Some users might experience intermittent errors in Canva](https://rewindex.com/change/i563375e46df992.md)


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Canonical: https://rewindex.com/company/canva/incidents/cr36h6szsp9w · Markdown: https://rewindex.com/company/canva/incidents/cr36h6szsp9w.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/cr36h6szsp9w · Generated 2026-10-18T12:41:00.185Z