# Canva: Users are unable to generate videos using Magic Media

> Canva status incident “Users are unable to generate videos using Magic Media” on 2024-12-28: impact minor (vendor’s label), 54 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/canva/incidents/bkytfttz574r
Last updated: 2024-12-28T22:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-28 21:27 UTC · Resolved: 2024-12-28 22:21 UTC · Duration: 54 min
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/bkytfttz574r](https://www.canvastatus.com/incidents/bkytfttz574r)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2024-12-28 22:21 UTC: This incident is now resolved. Thank you for your patience and understanding.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Canva, started 2024-12-28 21:27 UTC, resolved after 54 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/canva/incidents/bkytfttz574r
- Citation: Canva, “Users are unable to generate videos using Magic Media” (2024-12-28 21:27 UTC). Archived by Rewindex: https://rewindex.com/company/canva/incidents/bkytfttz574r (CC BY 4.0).
- Markdown link: `[Canva: Users are unable to generate videos using Magic Media (2024-12-28)](https://rewindex.com/company/canva/incidents/bkytfttz574r)`


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Canonical: https://rewindex.com/company/canva/incidents/bkytfttz574r · Markdown: https://rewindex.com/company/canva/incidents/bkytfttz574r.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/bkytfttz574r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:58:01.736Z