# Canva: Users may encounter issues when using video background remover

> Canva status incident “Users may encounter issues when using video background remover” on 2025-01-10: impact minor (vendor’s label), 2.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/canva/incidents/bhw0w3zym04x
Last updated: 2025-01-10T04:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-10 02:04 UTC · Resolved: 2025-01-10 04:59 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/bhw0w3zym04x](https://www.canvastatus.com/incidents/bhw0w3zym04x)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2025-01-10 04:59 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Canva, started 2025-01-10 02:04 UTC, resolved after 2.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/canva/incidents/bhw0w3zym04x
- Citation: Canva, “Users may encounter issues when using video background remover” (2025-01-10 02:04 UTC). Archived by Rewindex: https://rewindex.com/company/canva/incidents/bhw0w3zym04x (CC BY 4.0).
- Markdown link: `[Canva: Users may encounter issues when using video background remover (2025-01-10)](https://rewindex.com/company/canva/incidents/bhw0w3zym04x)`


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Canonical: https://rewindex.com/company/canva/incidents/bhw0w3zym04x · Markdown: https://rewindex.com/company/canva/incidents/bhw0w3zym04x.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/bhw0w3zym04x · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:57:00.871Z