# Canva: Canva Pro users are unable to generate videos using Canva AI

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-06-28 10:32 UTC · Resolved: 2025-06-28 23:17 UTC · Duration: 13 h
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/b90d3dq22br7](https://www.canvastatus.com/incidents/b90d3dq22br7)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2025-06-28 23:17 UTC: This incident is now resolved. Thank you for your patience and understanding.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/canva/incidents/b90d3dq22br7 · Markdown: https://rewindex.com/company/canva/incidents/b90d3dq22br7.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/b90d3dq22br7 · Generated 2026-10-18T10:30:51.187Z