# Canva: Error when accessing the Mockups App

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-11-12 21:16 UTC · Resolved: 2023-11-12 21:32 UTC · Duration: 16 min
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/4qx1wltt50rq](https://www.canvastatus.com/incidents/4qx1wltt50rq)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2023-11-12 21:32 UTC: This incident is now resolved. Thank you for your patience and understanding.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/canva/incidents/4qx1wltt50rq · Markdown: https://rewindex.com/company/canva/incidents/4qx1wltt50rq.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/4qx1wltt50rq · Generated 2026-10-18T09:43:30.146Z