# Canva: Users seeing a 403 error message or blank screen while logging into Canva through a mobile web browser on Android

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-10-15 12:27 UTC · Resolved: 2021-10-17 22:26 UTC · Duration: 2 d
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/4bmg1hqxbdxz](https://www.canvastatus.com/incidents/4bmg1hqxbdxz)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2021-10-17 22:26 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/canva/incidents/4bmg1hqxbdxz · Markdown: https://rewindex.com/company/canva/incidents/4bmg1hqxbdxz.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/4bmg1hqxbdxz · Generated 2026-10-18T09:40:50.755Z