# Canva: Users are getting an Error 500 when accessing their designs

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-02-24 03:19 UTC · Resolved: 2021-02-24 06:09 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/3lfgt6tfgxc1](https://www.canvastatus.com/incidents/3lfgt6tfgxc1)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2021-02-24 06:09 UTC: Issue has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/canva/incidents/3lfgt6tfgxc1 · Markdown: https://rewindex.com/company/canva/incidents/3lfgt6tfgxc1.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/3lfgt6tfgxc1 · Generated 2026-10-18T13:31:56.405Z