# Canva: Users are getting error 500 when accessing the Canva website

> Canva status incident “Users are getting error 500 when accessing the Canva website” on 2021-05-12: impact minor (vendor’s label), 28 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/canva/incidents/19srjzvgqbg4
Last updated: 2021-05-12T02:16:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-05-12 01:48 UTC · Resolved: 2021-05-12 02:16 UTC · Duration: 28 min
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/19srjzvgqbg4](https://www.canvastatus.com/incidents/19srjzvgqbg4)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2021-05-12 02:16 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Canva, started 2021-05-12 01:48 UTC, resolved after 28 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/canva/incidents/19srjzvgqbg4
- Citation: Canva, “Users are getting error 500 when accessing the Canva website” (2021-05-12 01:48 UTC). Archived by Rewindex: https://rewindex.com/company/canva/incidents/19srjzvgqbg4 (CC BY 4.0).
- Markdown link: `[Canva: Users are getting error 500 when accessing the Canva website (2021-05-12)](https://rewindex.com/company/canva/incidents/19srjzvgqbg4)`


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Canonical: https://rewindex.com/company/canva/incidents/19srjzvgqbg4 · Markdown: https://rewindex.com/company/canva/incidents/19srjzvgqbg4.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/19srjzvgqbg4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:38:39.265Z