# Canva: Saving paused error and greyed out Download button

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-04-21 07:00 UTC · Resolved: 2020-04-21 09:31 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/0pw8pmb9p3tf](https://www.canvastatus.com/incidents/0pw8pmb9p3tf)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2020-04-21 09:31 UTC: Hi there, sorry for the hiccups. Canva is now back up and running. Please open a new page then copy-paste your current design and save or download from there. We appreciate your patience and understanding regarding this matter.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/canva/incidents/0pw8pmb9p3tf · Markdown: https://rewindex.com/company/canva/incidents/0pw8pmb9p3tf.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/0pw8pmb9p3tf · Generated 2026-10-18T11:38:50.200Z