# Canva in October 2025: incidents, uptime and changes

> Canva in October 2025: 7 incidents on its status page (5 major or critical), 97.71% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2025/10
Last updated: 2025-11-01T00:00:00Z

- Incidents posted: 7 (major/critical: 5) · Maintenance: 0
- By vendor impact label: critical 2, major 3, minor 2
- Uptime (vendor-reported): 97.71% free of major/critical incidents, 80.47% free of any incident; outage time 17 h 1 min, incident time 6.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2025](https://rewindex.com/company/canva/2025/09.md) · Next: [November 2025](https://rewindex.com/company/canva/2025/11.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users might not be able to access Canva](https://rewindex.com/company/canva/incidents/g5wsx7smmhh4.md) | critical | 2025-10-14 14:43 UTC | 2025-10-14 15:30 UTC | 47 min | resolved |
| [Users are encountering issues with accessing or using Canva.](https://rewindex.com/company/canva/incidents/9xsln5660h1s.md) | critical | 2025-10-20 08:09 UTC | 2025-10-20 21:43 UTC | 14 h | resolved |
| [Unable to import files from most apps](https://rewindex.com/company/canva/incidents/bpgzkfpy0r3g.md) | major | 2025-10-01 00:59 UTC | 2025-10-01 02:06 UTC | 1.1 h | resolved |
| [Some users may encounter an error or slowness when uploading files to Canva](https://rewindex.com/company/canva/incidents/6pz2cl8472b0.md) | major | 2025-10-07 09:43 UTC | 2025-10-07 10:20 UTC | 37 min | resolved |
| [Some users are unable to add credit cards as a payment method](https://rewindex.com/company/canva/incidents/f243wchwdd9z.md) | major | 2025-10-28 19:03 UTC | 2025-10-28 19:59 UTC | 57 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to import files from most apps](https://rewindex.com/company/canva/incidents/bpgzkfpy0r3g.md) | major | 2025-10-01 00:59 UTC | 2025-10-01 02:06 UTC | 1.1 h | resolved |
| [Text input and layout issues on iOS 26.0 (web browser and app)](https://rewindex.com/company/canva/incidents/w6rcxhwpbgbd.md) | minor | 2025-10-02 07:49 UTC | 2025-10-07 02:50 UTC | 5 d | resolved |
| [Some users may encounter an error or slowness when uploading files to Canva](https://rewindex.com/company/canva/incidents/6pz2cl8472b0.md) | major | 2025-10-07 09:43 UTC | 2025-10-07 10:20 UTC | 37 min | resolved |
| [Some users might not be able to access Canva](https://rewindex.com/company/canva/incidents/g5wsx7smmhh4.md) | critical | 2025-10-14 14:43 UTC | 2025-10-14 15:30 UTC | 47 min | resolved |
| [Users are encountering issues with accessing or using Canva.](https://rewindex.com/company/canva/incidents/9xsln5660h1s.md) | critical | 2025-10-20 08:09 UTC | 2025-10-20 21:43 UTC | 14 h | resolved |
| [Some users are unable to add credit cards as a payment method](https://rewindex.com/company/canva/incidents/f243wchwdd9z.md) | major | 2025-10-28 19:03 UTC | 2025-10-28 19:59 UTC | 57 min | resolved |
| [Users are experiencing issues generating video through Magic Media](https://rewindex.com/company/canva/incidents/2lnpmkqdmwqt.md) | minor | 2025-10-29 16:10 UTC | 2025-10-30 05:22 UTC | 13 h | resolved |

## Cite this

Canva posted 7 status incidents in October 2025 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2025/10
- Citation: Canva, “Canva in October 2025” (2025-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2025/10 (CC BY 4.0).
- Markdown link: `[Canva: Canva in October 2025 (2025-10-01)](https://rewindex.com/company/canva/2025/10)`


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Canonical: https://rewindex.com/company/canva/2025/10 · Markdown: https://rewindex.com/company/canva/2025/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:14:31.414Z