# Canva in October 2023: incidents, uptime and changes

> Canva in October 2023: 3 incidents on its status page (2 major or critical), 77.17% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2023/10
Last updated: 2023-11-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1
- Uptime (vendor-reported): 77.17% free of major/critical incidents, 77.07% free of any incident; outage time 7.1 days, incident time 7.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2023](https://rewindex.com/company/canva/2023/09.md) · Next: [November 2023](https://rewindex.com/company/canva/2023/11.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users may encounter issues accessing Magic features](https://rewindex.com/company/canva/incidents/rtfxx0gqq16k.md) | major | 2023-10-04 14:00 UTC | 2023-10-04 15:51 UTC | 1.9 h | resolved |
| [Issue connecting select Canva apps](https://rewindex.com/company/canva/incidents/nyltjvd30tnp.md) | major | 2023-10-18 00:00 UTC | 2023-11-23 21:40 UTC | 37 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users may encounter issues accessing Magic features](https://rewindex.com/company/canva/incidents/rtfxx0gqq16k.md) | major | 2023-10-04 14:00 UTC | 2023-10-04 15:51 UTC | 1.9 h | resolved |
| [Mobile users (Android and iOS) are unable to download their designs as PNG, JPG, MP4, or GIF](https://rewindex.com/company/canva/incidents/wpk45g9b9gx8.md) | minor | 2023-10-10 03:14 UTC | 2023-10-10 03:58 UTC | 44 min | resolved |
| [Issue connecting select Canva apps](https://rewindex.com/company/canva/incidents/nyltjvd30tnp.md) | major | 2023-10-18 00:00 UTC | 2023-11-23 21:40 UTC | 37 d | resolved |

## Cite this

Canva posted 3 status incidents in October 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2023/10
- Citation: Canva, “Canva in October 2023” (2023-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2023/10 (CC BY 4.0).
- Markdown link: `[Canva: Canva in October 2023 (2023-10-01)](https://rewindex.com/company/canva/2023/10)`


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Canonical: https://rewindex.com/company/canva/2023/10 · Markdown: https://rewindex.com/company/canva/2023/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:21.941Z