# Canva in April 2023: incidents, uptime and changes

> Canva in April 2023: 3 incidents on its status page (2 major or critical), 99.79% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2023/04
Last updated: 2023-05-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1
- Uptime (vendor-reported): 99.79% free of major/critical incidents, 99.67% free of any incident; outage time 1 h 29 min, incident time 2 h 22 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2023](https://rewindex.com/company/canva/2023/03.md) · Next: [May 2023](https://rewindex.com/company/canva/2023/05.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated errors updaling videos](https://rewindex.com/company/canva/incidents/zssb46c74shq.md) | major | 2023-04-13 12:57 UTC | 2023-04-13 14:06 UTC | 1.1 h | resolved |
| [Users are unable to upload audio or uploading takes too long to complete](https://rewindex.com/company/canva/incidents/b9n4qh5k1z8b.md) | major | 2023-04-21 18:15 UTC | 2023-04-21 18:35 UTC | 20 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users may experience issues creating designs](https://rewindex.com/company/canva/incidents/9stzyxyqbt26.md) | minor | 2023-04-04 00:31 UTC | 2023-04-04 01:24 UTC | 53 min | resolved |
| [Elevated errors updaling videos](https://rewindex.com/company/canva/incidents/zssb46c74shq.md) | major | 2023-04-13 12:57 UTC | 2023-04-13 14:06 UTC | 1.1 h | resolved |
| [Users are unable to upload audio or uploading takes too long to complete](https://rewindex.com/company/canva/incidents/b9n4qh5k1z8b.md) | major | 2023-04-21 18:15 UTC | 2023-04-21 18:35 UTC | 20 min | resolved |

## Cite this

Canva posted 3 status incidents in April 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2023/04
- Citation: Canva, “Canva in April 2023” (2023-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2023/04 (CC BY 4.0).
- Markdown link: `[Canva: Canva in April 2023 (2023-04-01)](https://rewindex.com/company/canva/2023/04)`


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Canonical: https://rewindex.com/company/canva/2023/04 · Markdown: https://rewindex.com/company/canva/2023/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:22.174Z