# Canva in December 2020: incidents, uptime and changes

> Canva in December 2020: 6 incidents on its status page (4 major or critical), 96.35% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2020/12
Last updated: 2021-01-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 1, major 3, minor 1, none 1
- Uptime (vendor-reported): 96.35% free of major/critical incidents, 95.96% free of any incident; outage time 27 h 9 min, incident time 30 h
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2020](https://rewindex.com/company/canva/2020/11.md) · Next: [February 2021](https://rewindex.com/company/canva/2021/02.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to access Canva](https://rewindex.com/company/canva/incidents/qkx596jnsvmy.md) | critical | 2020-12-10 09:12 UTC | 2020-12-10 12:28 UTC | 3.3 h | resolved |
| ["This site can't be reached" error](https://rewindex.com/company/canva/incidents/q4p8dl80q8y4.md) | major | 2020-12-01 17:14 UTC | 2020-12-02 06:18 UTC | 13 h | resolved |
| [Unable to download videos and GIFs](https://rewindex.com/company/canva/incidents/brv9n229dnfm.md) | major | 2020-12-03 20:17 UTC | 2020-12-03 20:40 UTC | 23 min | resolved |
| [INCIDENT-230: Issues with Background Remover and image effects (RUSSIA)](https://rewindex.com/company/canva/incidents/0rtm35qssqzp.md) | major | 2020-12-29 02:27 UTC | 2020-12-29 12:53 UTC | 10 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| ["This site can't be reached" error](https://rewindex.com/company/canva/incidents/q4p8dl80q8y4.md) | major | 2020-12-01 17:14 UTC | 2020-12-02 06:18 UTC | 13 h | resolved |
| [Unable to download videos and GIFs](https://rewindex.com/company/canva/incidents/brv9n229dnfm.md) | major | 2020-12-03 20:17 UTC | 2020-12-03 20:40 UTC | 23 min | resolved |
| [Unable to access Canva](https://rewindex.com/company/canva/incidents/qkx596jnsvmy.md) | critical | 2020-12-10 09:12 UTC | 2020-12-10 12:28 UTC | 3.3 h | resolved |
| [Unable to access Canva](https://rewindex.com/company/canva/incidents/z4wphtc98ntn.md) | none | 2020-12-10 12:51 UTC | 2020-12-16 03:12 UTC | 6 d | resolved |
| [Users unable to use photo effects](https://rewindex.com/company/canva/incidents/0jrz38f4xfyy.md) | minor | 2020-12-16 12:55 UTC | 2020-12-16 15:46 UTC | 2.9 h | resolved |
| [INCIDENT-230: Issues with Background Remover and image effects (RUSSIA)](https://rewindex.com/company/canva/incidents/0rtm35qssqzp.md) | major | 2020-12-29 02:27 UTC | 2020-12-29 12:53 UTC | 10 h | resolved |

## Cite this

Canva posted 6 status incidents in December 2020 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2020/12
- Citation: Canva, “Canva in December 2020” (2020-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2020/12 (CC BY 4.0).
- Markdown link: `[Canva: Canva in December 2020 (2020-12-01)](https://rewindex.com/company/canva/2020/12)`


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Canonical: https://rewindex.com/company/canva/2020/12 · Markdown: https://rewindex.com/company/canva/2020/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:41.794Z