# Canva in July 2020: incidents, uptime and changes

> Canva in July 2020: 5 incidents on its status page (2 major or critical), 99.80% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2020/07
Last updated: 2020-08-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, none 3
- Uptime (vendor-reported): 99.80% free of major/critical incidents, 99.80% free of any incident; outage time 1 h 27 min, incident time 1 h 27 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2020](https://rewindex.com/company/canva/2020/06.md) · Next: [August 2020](https://rewindex.com/company/canva/2020/08.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to upload media](https://rewindex.com/company/canva/incidents/wpm1k09cb9h1.md) | critical | 2020-07-03 03:53 UTC | 2020-07-03 05:07 UTC | 1.2 h | resolved |
| [Can't load www.canva.com](https://rewindex.com/company/canva/incidents/9f8mphth0bmy.md) | major | 2020-07-17 21:34 UTC | 2020-07-17 21:47 UTC | 13 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to upload media](https://rewindex.com/company/canva/incidents/wpm1k09cb9h1.md) | critical | 2020-07-03 03:53 UTC | 2020-07-03 05:07 UTC | 1.2 h | resolved |
| [Saving not working](https://rewindex.com/company/canva/incidents/g7b38m2dnn5s.md) | none | 2020-07-07 10:43 UTC | 2020-07-07 10:43 UTC | 0 min | resolved |
| [Saving not working](https://rewindex.com/company/canva/incidents/wqnc3rlpkmsp.md) | none | 2020-07-13 15:09 UTC | 2020-07-13 15:24 UTC | 15 min | resolved |
| [Can't load www.canva.com](https://rewindex.com/company/canva/incidents/9f8mphth0bmy.md) | major | 2020-07-17 21:34 UTC | 2020-07-17 21:47 UTC | 13 min | resolved |
| [Issues managing payment methods](https://rewindex.com/company/canva/incidents/j55rq9x0gw4t.md) | none | 2020-07-28 19:06 UTC | 2020-07-28 22:58 UTC | 3.9 h | resolved |

## Cite this

Canva posted 5 status incidents in July 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2020/07
- Citation: Canva, “Canva in July 2020” (2020-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2020/07 (CC BY 4.0).
- Markdown link: `[Canva: Canva in July 2020 (2020-07-01)](https://rewindex.com/company/canva/2020/07)`


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Canonical: https://rewindex.com/company/canva/2020/07 · Markdown: https://rewindex.com/company/canva/2020/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:23.482Z