# Canva in July 2019: incidents, uptime and changes

> Canva in July 2019: 6 incidents on its status page (4 major or critical), 98.73% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2019/07
Last updated: 2019-08-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 4, minor 2
- Uptime (vendor-reported): 98.73% free of major/critical incidents, 98.11% free of any incident; outage time 9 h 25 min, incident time 14 h 3 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2019](https://rewindex.com/company/canva/2019/06.md) · Next: [August 2019](https://rewindex.com/company/canva/2019/08.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to access Canva](https://rewindex.com/company/canva/incidents/ljgx6bs2t6y0.md) | critical | 2019-07-02 14:08 UTC | 2019-07-02 14:15 UTC | 7 min | resolved |
| [Downloading as animation fails](https://rewindex.com/company/canva/incidents/49mp1gr1c2bp.md) | critical | 2019-07-09 19:56 UTC | 2019-07-10 00:34 UTC | 4.6 h | resolved |
| [Designs are not loading in the Editor](https://rewindex.com/company/canva/incidents/5zpqhx8wvfb2.md) | critical | 2019-07-13 13:29 UTC | 2019-07-13 16:12 UTC | 2.7 h | resolved |
| [Temporary Downtime](https://rewindex.com/company/canva/incidents/cy1v4w1xzdbr.md) | critical | 2019-07-17 02:28 UTC | 2019-07-17 04:25 UTC | 1.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to access Canva](https://rewindex.com/company/canva/incidents/ljgx6bs2t6y0.md) | critical | 2019-07-02 14:08 UTC | 2019-07-02 14:15 UTC | 7 min | resolved |
| [Downloading as animation fails](https://rewindex.com/company/canva/incidents/49mp1gr1c2bp.md) | critical | 2019-07-09 19:56 UTC | 2019-07-10 00:34 UTC | 4.6 h | resolved |
| [Designs are not loading in the Editor](https://rewindex.com/company/canva/incidents/5zpqhx8wvfb2.md) | critical | 2019-07-13 13:29 UTC | 2019-07-13 16:12 UTC | 2.7 h | resolved |
| [Temporary Downtime](https://rewindex.com/company/canva/incidents/cy1v4w1xzdbr.md) | critical | 2019-07-17 02:28 UTC | 2019-07-17 04:25 UTC | 1.9 h | resolved |
| [No results when searching for Photos and Elements](https://rewindex.com/company/canva/incidents/xw8np49x8f49.md) | minor | 2019-07-22 12:50 UTC | 2019-07-22 13:52 UTC | 1.0 h | resolved |
| [No results when searching for Photos and Elements](https://rewindex.com/company/canva/incidents/lm02jc30tcvy.md) | minor | 2019-07-22 23:40 UTC | 2019-07-23 03:16 UTC | 3.6 h | resolved |

## Cite this

Canva posted 6 status incidents in July 2019 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2019/07
- Citation: Canva, “Canva in July 2019” (2019-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2019/07 (CC BY 4.0).
- Markdown link: `[Canva: Canva in July 2019 (2019-07-01)](https://rewindex.com/company/canva/2019/07)`


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Canonical: https://rewindex.com/company/canva/2019/07 · Markdown: https://rewindex.com/company/canva/2019/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:39.766Z