# Canva in May 2019: incidents, uptime and changes

> Canva in May 2019: 4 incidents on its status page (2 major or critical), 97.53% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2019/05
Last updated: 2019-06-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, none 2
- Uptime (vendor-reported): 97.53% free of major/critical incidents, 97.53% free of any incident; outage time 18 h 20 min, incident time 18 h 20 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2019](https://rewindex.com/company/canva/2019/04.md) · Next: [June 2019](https://rewindex.com/company/canva/2019/06.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[ iOS App \] Saving Issue](https://rewindex.com/company/canva/incidents/dtyz9r0rv6cp.md) | critical | 2019-05-02 12:22 UTC | 2019-05-03 06:01 UTC | 18 h | resolved |
| [Unable to download designs for some users](https://rewindex.com/company/canva/incidents/xgdc2v0z90w4.md) | major | 2019-05-31 16:16 UTC | 2019-05-31 16:57 UTC | 41 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[ iOS App \] Saving Issue](https://rewindex.com/company/canva/incidents/dtyz9r0rv6cp.md) | critical | 2019-05-02 12:22 UTC | 2019-05-03 06:01 UTC | 18 h | resolved |
| [Animation is stuck at preparing your design](https://rewindex.com/company/canva/incidents/3grsv82m5yrg.md) | none | 2019-05-03 13:52 UTC | 2019-05-04 00:29 UTC | 11 h | resolved |
| [Unable to download designs](https://rewindex.com/company/canva/incidents/qqy3lljzbpkk.md) | none | 2019-05-25 22:58 UTC | 2019-05-26 00:13 UTC | 1.3 h | resolved |
| [Unable to download designs for some users](https://rewindex.com/company/canva/incidents/xgdc2v0z90w4.md) | major | 2019-05-31 16:16 UTC | 2019-05-31 16:57 UTC | 41 min | resolved |

## Cite this

Canva posted 4 status incidents in May 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2019/05
- Citation: Canva, “Canva in May 2019” (2019-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2019/05 (CC BY 4.0).
- Markdown link: `[Canva: Canva in May 2019 (2019-05-01)](https://rewindex.com/company/canva/2019/05)`


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Canonical: https://rewindex.com/company/canva/2019/05 · Markdown: https://rewindex.com/company/canva/2019/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:58:54.798Z