# Canva in April 2018: incidents, uptime and changes

> Canva in April 2018: 6 incidents on its status page (2 major or critical), 99.02% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2018/04
Last updated: 2018-05-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 2, none 2
- Uptime (vendor-reported): 99.02% free of major/critical incidents, 98.93% free of any incident; outage time 7 h 2 min, incident time 7 h 38 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2018](https://rewindex.com/company/canva/2018/03.md) · Next: [June 2018](https://rewindex.com/company/canva/2018/06.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Canva is unavailable](https://rewindex.com/company/canva/incidents/z6qzbpzly4y6.md) | critical | 2018-04-10 20:37 UTC | 2018-04-10 21:02 UTC | 25 min | resolved |
| [Downloading Issues](https://rewindex.com/company/canva/incidents/vmw58qb5qzg3.md) | major | 2018-04-30 13:51 UTC | 2018-04-30 20:28 UTC | 6.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Upload Issues](https://rewindex.com/company/canva/incidents/4wjlrj5j55vr.md) | minor | 2018-04-09 07:11 UTC | 2018-04-09 07:29 UTC | 18 min | resolved |
| [Download Issue](https://rewindex.com/company/canva/incidents/2v9zmnhmvp7b.md) | none | 2018-04-09 14:45 UTC | 2018-04-09 15:05 UTC | 20 min | resolved |
| [Canva is unavailable](https://rewindex.com/company/canva/incidents/z6qzbpzly4y6.md) | critical | 2018-04-10 20:37 UTC | 2018-04-10 21:02 UTC | 25 min | resolved |
| [Issues with Downloading Designs](https://rewindex.com/company/canva/incidents/07q4wk6k45sr.md) | minor | 2018-04-17 21:56 UTC | 2018-04-17 22:14 UTC | 18 min | resolved |
| [Canva is inaccessible: Error 500](https://rewindex.com/company/canva/incidents/32jlb2x4pp5q.md) | none | 2018-04-22 15:32 UTC | 2018-04-22 17:45 UTC | 2.2 h | resolved |
| [Downloading Issues](https://rewindex.com/company/canva/incidents/vmw58qb5qzg3.md) | major | 2018-04-30 13:51 UTC | 2018-04-30 20:28 UTC | 6.6 h | resolved |

## Cite this

Canva posted 6 status incidents in April 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2018/04
- Citation: Canva, “Canva in April 2018” (2018-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2018/04 (CC BY 4.0).
- Markdown link: `[Canva: Canva in April 2018 (2018-04-01)](https://rewindex.com/company/canva/2018/04)`


---
Canonical: https://rewindex.com/company/canva/2018/04 · Markdown: https://rewindex.com/company/canva/2018/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:54:37.250Z