# Canva in January 2018: incidents, uptime and changes

> Canva in January 2018: 5 incidents on its status page (2 major or critical), 99.84% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2018/01
Last updated: 2018-02-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 2, none 1
- Uptime (vendor-reported): 99.84% free of major/critical incidents, 99.73% free of any incident; outage time 1 h 8 min, incident time 1 h 58 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2017](https://rewindex.com/company/canva/2017/12.md) · Next: [February 2018](https://rewindex.com/company/canva/2018/02.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Canva is unavailable](https://rewindex.com/company/canva/incidents/5cf8n0bdnr62.md) | major | 2018-01-16 13:43 UTC | 2018-01-16 14:16 UTC | 33 min | resolved |
| [Issues with Downloading Designs](https://rewindex.com/company/canva/incidents/l1v0v3z7ptb8.md) | major | 2018-01-26 09:33 UTC | 2018-01-26 10:08 UTC | 35 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent upload Issues](https://rewindex.com/company/canva/incidents/2t2qnqmhm0hg.md) | minor | 2018-01-09 10:51 UTC | 2018-01-09 11:03 UTC | 12 min | resolved |
| [Canva is inaccessible: Error 500](https://rewindex.com/company/canva/incidents/ndmnbl9jswvg.md) | none | 2018-01-09 16:35 UTC | 2018-01-09 17:20 UTC | 45 min | resolved |
| [Canva is unavailable](https://rewindex.com/company/canva/incidents/5cf8n0bdnr62.md) | major | 2018-01-16 13:43 UTC | 2018-01-16 14:16 UTC | 33 min | resolved |
| [Canva Down: Downloading & Saving](https://rewindex.com/company/canva/incidents/s68qq8msw6n3.md) | minor | 2018-01-25 10:07 UTC | 2018-01-25 10:45 UTC | 38 min | resolved |
| [Issues with Downloading Designs](https://rewindex.com/company/canva/incidents/l1v0v3z7ptb8.md) | major | 2018-01-26 09:33 UTC | 2018-01-26 10:08 UTC | 35 min | resolved |

## Cite this

Canva posted 5 status incidents in January 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2018/01
- Citation: Canva, “Canva in January 2018” (2018-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2018/01 (CC BY 4.0).
- Markdown link: `[Canva: Canva in January 2018 (2018-01-01)](https://rewindex.com/company/canva/2018/01)`


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Canonical: https://rewindex.com/company/canva/2018/01 · Markdown: https://rewindex.com/company/canva/2018/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:14.284Z