# Buildkite: Increased latency and error rates

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-04 06:02 UTC · Resolved: 2026-05-04 06:30 UTC · Duration: 28 min
- Updates: 2 · Affected components: Agent API
- [Vendor status page: https://stspg.io/sw4kg5jk4cgr](https://stspg.io/sw4kg5jk4cgr)
- [Company: Buildkite](https://rewindex.com/company/buildkite.md)

## Timeline of updates

- **investigating** 2026-05-04 06:02 UTC: We're observing increased latency and error rates in the Agent API for a subset of our customers. We're currently investigating and will provide status updates as they become available.
- **resolved** 2026-05-04 06:30 UTC: An increase in requests has lead to the API service being temporarily saturated. We have updated rate limits to ensure this doesn't re-occur and will add further resources if necessary


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Canonical: https://rewindex.com/company/buildkite/incidents/ygzyngc0zq98 · Markdown: https://rewindex.com/company/buildkite/incidents/ygzyngc0zq98.md · JSON: https://rewindex.com/api/v1/companies/buildkite/incidents/ygzyngc0zq98 · Generated 2026-10-19T03:03:28.864Z