# Buildkite: Degraded performance and request timeouts

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-05-13 22:26 UTC · Resolved: 2025-05-14 00:04 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://www.buildkitestatus.com/incidents/y4ktxsqz8gxh](https://www.buildkitestatus.com/incidents/y4ktxsqz8gxh)
- [Company: Buildkite](https://rewindex.com/company/buildkite.md)

## Timeline of updates

- **resolved** 2025-05-14 00:04 UTC: We have resolved the issue with bad query plans in our database causing inefficient queries that triggered increased latency and error rates. We continue to investigate the cause and further mitigations that are necessary to prevent the issue from re-occurring.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/buildkite/incidents/y4ktxsqz8gxh · Markdown: https://rewindex.com/company/buildkite/incidents/y4ktxsqz8gxh.md · JSON: https://rewindex.com/api/v1/companies/buildkite/incidents/y4ktxsqz8gxh · Generated 2026-10-18T11:45:57.643Z