# Buildkite: Increased latency and error rates

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-29 17:43 UTC · Resolved: 2026-04-29 18:48 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Agent API
- [Vendor status page: https://stspg.io/9ztf3q545r8n](https://stspg.io/9ztf3q545r8n)
- [Company: Buildkite](https://rewindex.com/company/buildkite.md)

## Timeline of updates

- **investigating** 2026-04-29 17:43 UTC: We're observing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.
- **monitoring** 2026-04-29 18:18 UTC: We have identified and fixed the issue with the underlying database for a subset of customers. We are now monitoring the issue.
- **resolved** 2026-04-29 18:48 UTC: We have confirmed that latency and error rates have returned to normal for impacted customers.


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Canonical: https://rewindex.com/company/buildkite/incidents/wl8m1fgbvn6f · Markdown: https://rewindex.com/company/buildkite/incidents/wl8m1fgbvn6f.md · JSON: https://rewindex.com/api/v1/companies/buildkite/incidents/wl8m1fgbvn6f · Generated 2026-10-18T09:40:49.752Z