# Buildkite: Some job logs unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-04-08 10:20 UTC · Resolved: 2019-04-08 11:49 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://www.buildkitestatus.com/incidents/wdzlnzqqxnq3](https://www.buildkitestatus.com/incidents/wdzlnzqqxnq3)
- [Company: Buildkite](https://rewindex.com/company/buildkite.md)

## Timeline of updates

- **resolved** 2019-04-08 11:49 UTC: The issue has been resolved and the underlying instance has been completely replaced. There was an underlying hardware issue which was not detected by usual hardware failure mechanisms and should no longer be affecting the instances. The issue only affected some instances in our cluster so agents which failed log submission should have retried, and dashboard log display may have been delayed or malfunctioned, but no data has been lost, and operations are now back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/buildkite/incidents/wdzlnzqqxnq3 · Markdown: https://rewindex.com/company/buildkite/incidents/wdzlnzqqxnq3.md · JSON: https://rewindex.com/api/v1/companies/buildkite/incidents/wdzlnzqqxnq3 · Generated 2026-10-18T10:42:49.707Z