# Buildkite: Okta logins causing loss of administrator access

> Buildkite status incident “Okta logins causing loss of administrator access” on 2019-05-03: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/buildkite/incidents/mwr107cq1p8x
Last updated: 2019-05-03T05:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-05-03 05:00 UTC · Resolved: 2019-05-03 05:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.buildkitestatus.com/incidents/mwr107cq1p8x](https://www.buildkitestatus.com/incidents/mwr107cq1p8x)
- [Company: Buildkite](https://rewindex.com/company/buildkite.md)

## Timeline of updates

- **resolved** 2019-05-03 05:00 UTC: We received multiple reports of users logging in via Okta and losing their administrator access. An update to the Buildkite Okta config had been deployed several days before, which caused an empty admin attribute to be sent to us. This was resolved by deploying a fix that ignored the empty admin attribute such that admin access isn't removed on login. We'll be reaching out to affected teams to assist with anyone who has lost admin access for their organization.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Buildkite, started 2019-05-03 05:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/buildkite/incidents/mwr107cq1p8x
- Citation: Buildkite, “Okta logins causing loss of administrator access” (2019-05-03 05:00 UTC). Archived by Rewindex: https://rewindex.com/company/buildkite/incidents/mwr107cq1p8x (CC BY 4.0).
- Markdown link: `[Buildkite: Okta logins causing loss of administrator access (2019-05-03)](https://rewindex.com/company/buildkite/incidents/mwr107cq1p8x)`


---
Canonical: https://rewindex.com/company/buildkite/incidents/mwr107cq1p8x · Markdown: https://rewindex.com/company/buildkite/incidents/mwr107cq1p8x.md · JSON: https://rewindex.com/api/v1/companies/buildkite/incidents/mwr107cq1p8x · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:34:58.514Z