# Buildkite: Buildkite service disruption

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-17 00:46 UTC · Resolved: 2026-08-17 02:43 UTC · Duration: 1.9 h
- Updates: 4 · Affected components: Hosted Agents, Hosted Agents - Hosted Agents
- [Vendor status page: https://stspg.io/48vcd3r1k506](https://stspg.io/48vcd3r1k506)
- [Company: Buildkite](https://rewindex.com/company/buildkite.md)

## Timeline of updates

- **investigating** 2026-08-17 00:46 UTC: We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- **investigating** 2026-08-17 01:21 UTC: We’re investigating elevated latency in background worker processing between approximately 12:39am and 1:02am UTC. Processing has since caught up and was near real time as of 1:13am UTC. We’re continuing to monitor the service and are checking remaining retries. Some builds or hosted-agent-related operations may have experienced delays during this period. We’ll provide another update as soon as we have confirmed the service is stable and have more information about the cause. We apologise for the disruption.
- **monitoring** 2026-08-17 02:00 UTC: We have confirmed that all background workers have caught up as of 1:13am UTC. Hosted Agents dispatch has returned to normal.  We'll continue to to monitor the service and are checking remaining retries.
- **resolved** 2026-08-17 02:43 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/buildkite/incidents/09lgjj74c1b7 · Markdown: https://rewindex.com/company/buildkite/incidents/09lgjj74c1b7.md · JSON: https://rewindex.com/api/v1/companies/buildkite/incidents/09lgjj74c1b7 · Generated 2026-10-18T13:34:50.360Z