# Bugsnag: Bugsnag affected by Google Cloud Platform issues

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-12-14 12:34 UTC · Resolved: 2020-12-14 14:28 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://bugsnag.status.smartbear.com/incidents/v01myyz7jhcs](https://bugsnag.status.smartbear.com/incidents/v01myyz7jhcs)
- [Company: Bugsnag](https://rewindex.com/company/bugsnag.md)

## Part of an outage event

- [Google Cloud outage, Dec 14, 2020: 10 vendors, 12 incidents](https://rewindex.com/events/2020-12-14-google-cloud)
- This incident blames Google Cloud as the cause. (hop 1, posted +20 min vs the first vendor naming Google Cloud)
- Evidence: “…Bugsnag affected by Google Cloud Platform issues The Google Cloud Platform issues which were impacting Bugsnag appear to be resolved. Symbolication of stack traces on new events is now working again,…”

```mermaid
flowchart LR
  root["Google Cloud<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>2 vendors, 1 blamed Google Cloud<br/>Snowflake, Bugsnag"]:::blames
  root --> h1
  me["Bugsnag (this incident)<br/>posted +20 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2020-12-14 14:28 UTC: The Google Cloud Platform issues which were impacting Bugsnag appear to be resolved. Symbolication of stack traces on new events is now working again, although mapping file uploads attempted while the issue was ongoing - approximately 11:50 UTC to 13:30 UTC - may have failed and may need to be repeated.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bugsnag/incidents/v01myyz7jhcs · Markdown: https://rewindex.com/company/bugsnag/incidents/v01myyz7jhcs.md · JSON: https://rewindex.com/api/v1/companies/bugsnag/incidents/v01myyz7jhcs · Generated 2026-10-20T00:51:59.904Z