# Bugsnag: Major outage across all Bugsnag services

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-11-16 17:43 UTC · Resolved: 2021-11-16 19:11 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://bugsnag.status.smartbear.com/incidents/myyv0fdbp584](https://bugsnag.status.smartbear.com/incidents/myyv0fdbp584)
- [Company: Bugsnag](https://rewindex.com/company/bugsnag.md)

## Part of an outage event

- [Google Cloud outage, Nov 16, 2021: 24 vendors, 25 incidents](https://rewindex.com/events/2021-11-16-google-cloud)
- This incident blames Google Cloud as the cause. (hop 1, posted +13 min vs the first vendor naming Google Cloud)
- Evidence: “…d so some events may still be visible during that period. The incident was caused by this Google Cloud Networking issue: https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh…”

```mermaid
flowchart LR
  root["Google Cloud<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>6 vendors, 4 blamed Google Cloud<br/>Segment, Bugsnag, Twingate, Sigma Computing +2"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>2 vendors, 2 blamed Google Cloud<br/>Smartsheet, Grafana Cloud"]:::blames
  root --> h4
  me["Bugsnag (this incident)<br/>posted +13 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2021-11-16 19:11 UTC: This incident has been resolved. The impact of the incident was that some event and session traffic will have been lost between 17:35 UTC and 17:53 UTC on Nov 16th 2021. In some cases clients will have retried so some events may still be visible during that period. The incident was caused by this Google Cloud Networking issue: https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/bugsnag/incidents/myyv0fdbp584 · Markdown: https://rewindex.com/company/bugsnag/incidents/myyv0fdbp584.md · JSON: https://rewindex.com/api/v1/companies/bugsnag/incidents/myyv0fdbp584 · Generated 2026-10-20T01:32:21.780Z