# Buffer change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [Buffer](https://rewindex.com/company/buffer.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 9 | 9 | 2026-10-01 10:11 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-10-01 10:11 UTC | Major incident | [Major incident: Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online](https://rewindex.com/change/ifbe7fb8e45fe61.md) | outage | Buffer reported a major publishing outage affecting some posts to Mastodon accounts on mastodon.social and mastodon.online from 2026-10-01 10:11 UTC to 2026-10-01 12:37 UTC, lasting 2 h 26 min. The mastodon.social team reported connectivity issues; Buffer confirmed resolution and advised customers to click Retry Now on each failed post. |
| 2026-09-25 14:44 UTC | Major incident | [Major incident: Issues with Buffer fully loading](https://rewindex.com/change/i64e454fbd6d79f.md) | outage | Buffer reported a major incident where the app opened but accounts did not fully load, disrupting normal access. It started at 2026-09-25 14:44 UTC and was resolved at 2026-09-25 16:04 UTC, lasting 1 h 20 min; Buffer said it fixed the core loading issue but did not specify the cause. |
| 2026-09-23 10:52 UTC | Major incident | [Major incident: Issue Connecting and Refreshing Threads](https://rewindex.com/change/i944dee186ca380.md) | outage | Buffer reported a major incident preventing Threads connections and refreshes, starting 2026-09-23 10:52 UTC and resolved at 2026-09-23 14:54 UTC, lasting 4 h 1 min. Buffer linked the issue to Threads authentication and said the Threads team deployed a fix, restoring normal channel connections. |
| 2026-09-22 14:49 UTC | Major incident | [Critical incident: Buffer Service Disruption](https://rewindex.com/change/i21ae7b4798fc7a.md) | outage | Buffer reported a critical availability disruption starting at 2026-09-22 14:49 UTC, resolved at 2026-09-22 15:45 UTC after 55 min. Buffer was loading normally again by 15:14 UTC and was monitored for stability; no cause was stated. |
| 2026-09-02 06:30 UTC | Major incident | [Major incident: Users are unable to access the billing page in their accounts](https://rewindex.com/change/i334f2c25841b26.md) | outage | Users could not access billing pages in their Buffer accounts during a major-impact incident starting 2026-09-02 06:30 UTC. Buffer deployed a fix at 07:28 UTC, restoring page loading, and resolved the incident at 2026-09-02 07:57 UTC; the incident lasted 1 h 27 min. |
| 2026-08-26 23:29 UTC | Major incident | [Major incident: Some customers unable to log in](https://rewindex.com/change/id43f210e971b18.md) | outage | Some Buffer customers could not log in because email verification codes failed to arrive or were rejected. The vendor-rated major outage started at 2026-08-26 23:29 UTC and was resolved at 2026-08-27 03:48 UTC, lasting 4 h 18 min. Buffer applied a fix restoring verification email delivery and working codes. |
| 2026-08-09 22:00 UTC | Major incident | [Major incident: Buffer Login Disruption](https://rewindex.com/change/i800bd5deca5600.md) | outage | Buffer reported a major login disruption from 2026-08-09 22:00 UTC to 2026-08-10 04:52 UTC, lasting 6 h 52 min. Customers were unexpectedly logged out, and publishing may have been impacted. Buffer implemented a fix, confirmed publishing success rates returned to normal, and advised retrying posts that failed to publish. |
| 2026-07-19 09:06 UTC | Major incident | [Major incident: Issue Publishing Video Posts to Instagram and Threads](https://rewindex.com/change/id6058644ab1d7e.md) | outage | Buffer reported a major outage affecting video publishing to Instagram and Threads from 2026-07-19 09:06 UTC to 2026-07-19 10:01 UTC, lasting 55 min, due to a problem with Meta’s API. Image and text-only posts were unaffected. Meta implemented a fix; publishing was restored, and customers can retry failed posts from the queue. |
| 2026-07-13 08:48 UTC | Major incident | [Major incident: Issue with Threads comments](https://rewindex.com/change/ie9ebf2b35a2f3a.md) | degradation | Buffer reported a major delay in new Threads comments caused by a Meta API issue, from 2026-07-13 08:48 UTC to 2026-07-19 10:20 UTC, lasting 6 days 1 h. Normal delivery was restored, and a backup mechanism recovered recent delayed comments; manual sync was also available through the Threads channel page in Community or Sync now. |


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Canonical: https://rewindex.com/company/buffer/changes · Markdown: https://rewindex.com/company/buffer/changes.md · JSON: https://rewindex.com/api/v1/companies/buffer/changes · Generated 2026-10-18T01:29:09.196Z