# Brex: Two factor authentication seeing increased loading time

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-04-02 17:43 UTC · Resolved: 2026-04-02 18:24 UTC · Duration: 41 min
- Updates: 3 · Affected components: Authentication
- [Vendor status page: https://stspg.io/ppmdv08d6c7m](https://stspg.io/ppmdv08d6c7m)
- [Company: Brex](https://rewindex.com/company/brex.md)

## Summary

Brex reported a critical Authentication incident causing two factor authentication to load slowly from 2026-04-02 17:43 UTC to 2026-04-02 18:24 UTC, lasting 41 min. Brex marked it resolved after latency stabilized; no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-04-02 17:43 UTC: We are currently investigating an issue with our two factor authentication taking a long time to load.
- **monitoring** 2026-04-02 17:52 UTC: We are seeing latency stabilize and are continuing to monitor
- **resolved** 2026-04-02 18:24 UTC: We have seen latency stabilize.

## Rewindex changes for this incident

- 2026-04-02 17:43 UTC: [Critical incident: Two factor authentication seeing increased loading time](https://rewindex.com/change/i7668129c0e8ae6.md)


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Canonical: https://rewindex.com/company/brex/incidents/jmst5mk7ww92 · Markdown: https://rewindex.com/company/brex/incidents/jmst5mk7ww92.md · JSON: https://rewindex.com/api/v1/companies/brex/incidents/jmst5mk7ww92 · Generated 2026-10-18T11:31:26.520Z