# Brevo: Multiple Services Impacted

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-14 16:14 UTC · Resolved: 2026-10-14 16:47 UTC · Duration: 33 min
- Updates: 4 · Affected components: SMS Campaigns, Marketing email tracking links, Transactional emails delivery, Marketing emails delivery, Brevo Tracker, Contacts, Transactional SMS, Transactional emails tracking links, Contact Management API
- [Vendor status page: https://status.brevo.com/incidents/01M4XK31MJQPMHSSFA6WTJPBM0](https://status.brevo.com/incidents/01M4XK31MJQPMHSSFA6WTJPBM0)
- [Company: Brevo](https://rewindex.com/company/brevo.md)

## Timeline of updates

- **investigating** 2026-10-14 16:14 UTC: We’ve detected an issue affecting Transactional Emails and Redirection Links, which may be causing disruptions for some customers. In particular, some customers may experience delays in the delivery of transactional emails. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience and understanding. We’ll share further updates as soon as we have more information.
- **investigating** 2026-10-14 16:30 UTC: We would like to inform you that we are currently investigating an issue affecting multiple Brevo services. The impact includes delays and errors affecting Transactional and Marketing email services, Redirection Links, and other related services such as SMS, Contacts, and Events. Some customers may experience disruptions while using these services. Our teams are actively investigating the issue and working to restore normal service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience and understanding. We will continue to monitor the situation closely and provide further updates as more information becomes available.
- **monitoring** 2026-10-14 16:34 UTC: We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
- **resolved** 2026-10-14 16:47 UTC: The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.


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Canonical: https://rewindex.com/company/brevo/incidents/01M4XK31MJQPMHSSFA6WTJPBM0 · Markdown: https://rewindex.com/company/brevo/incidents/01M4XK31MJQPMHSSFA6WTJPBM0.md · JSON: https://rewindex.com/api/v1/companies/brevo/incidents/01M4XK31MJQPMHSSFA6WTJPBM0 · Generated 2026-10-19T23:37:24.265Z