# Brevo: Delayed transactional email delivery

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-10-05 07:18 UTC · Resolved: 2026-10-05 07:20 UTC · Duration: 2 min
- Updates: 3
- [Vendor status page: https://status.brevo.com/incidents/01M45EV7F26Y57NHTPEM6BTACJ](https://status.brevo.com/incidents/01M45EV7F26Y57NHTPEM6BTACJ)
- [Company: Brevo](https://rewindex.com/company/brevo.md)

## Timeline of updates

- **investigating** 2026-10-05 07:18 UTC: Between 07:00 UTC and 07:08 UTC transactional emails were delivered with a delay of approximately 8 minutes. The delay was caused by connectivity errors with an internal component of our transactional sending pipeline. Affected messages were queued and delivered once connectivity was restored — no messages were lost. Delivery latency has returned to normal.
- **identified** 2026-10-05 07:19 UTC: We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.
- **resolved** 2026-10-05 07:20 UTC: The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.


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Canonical: https://rewindex.com/company/brevo/incidents/01M45EV7F26Y57NHTPEM6BTACJ · Markdown: https://rewindex.com/company/brevo/incidents/01M45EV7F26Y57NHTPEM6BTACJ.md · JSON: https://rewindex.com/api/v1/companies/brevo/incidents/01M45EV7F26Y57NHTPEM6BTACJ · Generated 2026-10-19T23:36:14.046Z