# Brevo: SSO and SAML login not available

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-09-10 10:29 UTC · Resolved: 2026-09-10 10:50 UTC · Duration: 21 min
- Updates: 2 · Affected components: Account and Settings
- [Vendor status page: https://status.brevo.com/incidents/01M25DVPHT35PH8F071Y9Z15FP](https://status.brevo.com/incidents/01M25DVPHT35PH8F071Y9Z15FP)
- [Company: Brevo](https://rewindex.com/company/brevo.md)

## Summary

Brevo reported a critical outage affecting SSO and SAML login, disrupting access for some customers. It started at 2026-09-10 10:29 UTC and was resolved at 2026-09-10 10:50 UTC, lasting 21 min; Brevo confirmed all affected services were functioning normally. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-10 10:29 UTC: We’ve have an issue impacting SSO and SAML login , and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the issue and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.
- **resolved** 2026-09-10 10:50 UTC: The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

## Rewindex changes for this incident

- 2026-09-10 10:29 UTC: [Critical incident: SSO and SAML login not available](https://rewindex.com/change/i649f15672263be.md)


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Canonical: https://rewindex.com/company/brevo/incidents/01M25DVPHT35PH8F071Y9Z15FP · Markdown: https://rewindex.com/company/brevo/incidents/01M25DVPHT35PH8F071Y9Z15FP.md · JSON: https://rewindex.com/api/v1/companies/brevo/incidents/01M25DVPHT35PH8F071Y9Z15FP · Generated 2026-10-18T09:42:28.415Z