# Brevo: Multiple services are impacted

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-28 13:11 UTC · Resolved: 2026-07-28 14:53 UTC · Duration: 1.7 h
- Updates: 4 · Affected components: Account and Settings, Brevo Tracker, Workflows, Contacts, Account and Settings API
- [Vendor status page: https://status.brevo.com/incidents/01KYMDKGEHDWT8E9K6P98YXQ6D](https://status.brevo.com/incidents/01KYMDKGEHDWT8E9K6P98YXQ6D)
- [Company: Brevo](https://rewindex.com/company/brevo.md)

## Timeline of updates

- **investigating** 2026-07-28 13:11 UTC: We’ve identified an issue currently affecting multiple services, which may be causing disruptions for some customers while using the platform. Our teams are actively investigating the issue and checking other areas to determine the full scope of the impacted services. We’re working to restore normal service as soon as possible. We apologise for any inconvenience caused and appreciate your patience and understanding.
- **identified** 2026-07-28 13:46 UTC: We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.
- **monitoring** 2026-07-28 14:32 UTC: We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
- **resolved** 2026-07-28 14:53 UTC: The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.


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Canonical: https://rewindex.com/company/brevo/incidents/01KYMDKGEHDWT8E9K6P98YXQ6D · Markdown: https://rewindex.com/company/brevo/incidents/01KYMDKGEHDWT8E9K6P98YXQ6D.md · JSON: https://rewindex.com/api/v1/companies/brevo/incidents/01KYMDKGEHDWT8E9K6P98YXQ6D · Generated 2026-10-18T10:43:33.802Z