# Braze: Degraded performance for Dashboard and Time Series data in US05

> Braze status incident “Degraded performance for Dashboard and Time Series data in US05” on 2025-09-05: impact minor (vendor’s label), 7 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/zxqh3s4y0w9n
Last updated: 2025-09-05T18:01:21Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-05 17:54 UTC · Resolved: 2025-09-05 18:01 UTC · Duration: 7 min
- Updates: 2 · Affected components: Dashboard, US 05 Cluster - Dashboard
- [Vendor status page: https://stspg.io/bfd6jk7xvcxr](https://stspg.io/bfd6jk7xvcxr)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **monitoring** 2025-09-05 17:54 UTC: Braze Engineers are investigating an issue where customers might have experienced issues within the Dashboard and time series data not updating properly. Message sending and data processing were not impacted. A fix has been implemented and we are monitoring the results. Some customers may have experienced intermittent errors accessing the dashboard between approximately 12:15PM to 1:15PM EST. In addition, some time series graphs may have experienced latency updating between approximately 1:00PM to 1:24PM.
- **resolved** 2025-09-05 18:01 UTC: Braze Engineers have confirmed US05 cluster services continue to operate within normal operational bounds. Engineers will continue to monitor service health. This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2025-09-05 17:54 UTC, resolved after 7 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/zxqh3s4y0w9n
- Citation: Braze, “Degraded performance for Dashboard and Time Series data in US05” (2025-09-05 17:54 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/zxqh3s4y0w9n (CC BY 4.0).
- Markdown link: `[Braze: Degraded performance for Dashboard and Time Series data in US05 (2025-09-05)](https://rewindex.com/company/braze/incidents/zxqh3s4y0w9n)`


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Canonical: https://rewindex.com/company/braze/incidents/zxqh3s4y0w9n · Markdown: https://rewindex.com/company/braze/incidents/zxqh3s4y0w9n.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/zxqh3s4y0w9n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:18:29.486Z