# Braze: EU01 & EU02 Dashboard Errors

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-18 12:07 UTC · Resolved: 2026-02-18 19:22 UTC · Duration: 7.3 h
- Updates: 6 · Affected components: Dashboard, EU 01 Cluster - Dashboard, Dashboard, EU 02 Cluster - Dashboard
- [Vendor status page: https://stspg.io/kwpjlqflvfy1](https://stspg.io/kwpjlqflvfy1)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **investigating** 2026-02-18 12:07 UTC: We have received reports of errors when navigating the EU01 and EU02 Dashboards. Braze engineers are observing a small increase in errors and are actively investigating the issue.
- **investigating** 2026-02-18 12:39 UTC: We are continuing to investigate the issue.
- **investigating** 2026-02-18 15:20 UTC: We are continuing to investigate this issue with urgency and have escalated to our network service provider.
- **identified** 2026-02-18 17:51 UTC: We've identified an issue isolated impacting our edge network impacting customers accessing the dashboard from Europe. We have escalated the issue to our network provider and are investigating with urgency.
- **monitoring** 2026-02-18 18:13 UTC: The errors have stabilised to normal operating levels. We are continuing to monitor the situation closely and are actively investigating with our networking provider.
- **resolved** 2026-02-18 19:22 UTC: We can confirm services have continued to remain stable and the issue is now considered resolved.


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Canonical: https://rewindex.com/company/braze/incidents/y2wcd3t4856v · Markdown: https://rewindex.com/company/braze/incidents/y2wcd3t4856v.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/y2wcd3t4856v · Generated 2026-10-18T11:33:40.127Z