# Braze: Email links for SparkPost customers serving 502s due to SparkPost incident

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-05 17:00 UTC · Resolved: 2024-11-05 20:19 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/wsnd7c6lj0qn](https://braze.statuspage.io/incidents/wsnd7c6lj0qn)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2024-11-05 20:19 UTC: After not seeing any issues the past ~3 hours, SparkPost resolved the incident on their side.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/braze/incidents/wsnd7c6lj0qn · Markdown: https://rewindex.com/company/braze/incidents/wsnd7c6lj0qn.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/wsnd7c6lj0qn · Generated 2026-10-18T12:39:29.876Z