# Braze: Braze Support unavailable for some users

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-02-17 11:28 UTC · Resolved: 2023-02-17 15:37 UTC · Duration: 4.2 h
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/qwm3wf4kk1c5](https://braze.statuspage.io/incidents/qwm3wf4kk1c5)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2023-02-17 15:37 UTC: This incident has been resolved. All users are now able to access the Braze Support Page and raise tickets.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/braze/incidents/qwm3wf4kk1c5 · Markdown: https://rewindex.com/company/braze/incidents/qwm3wf4kk1c5.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/qwm3wf4kk1c5 · Generated 2026-10-18T09:53:16.690Z