# Braze: Issue impacting SparkPost email open and click metrics across US clusters

> Braze status incident “Issue impacting SparkPost email open and click metrics across US clusters” on 2024-02-23: impact minor (vendor’s label), 26 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/ml3hy4lf5z35
Last updated: 2024-02-24T19:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-23 17:26 UTC · Resolved: 2024-02-24 19:40 UTC · Duration: 26 h
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/ml3hy4lf5z35](https://braze.statuspage.io/incidents/ml3hy4lf5z35)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2024-02-24 19:40 UTC: All historical email engagement metrics from SparkPost were available as of 1:25pm ET. Braze has validated full recovery and consider this incident resolved. SparkPost Incident: https://status.sparkpost.com/incidents/s9xht1r0f59c

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2024-02-23 17:26 UTC, resolved after 26 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/ml3hy4lf5z35
- Citation: Braze, “Issue impacting SparkPost email open and click metrics across US clusters” (2024-02-23 17:26 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/ml3hy4lf5z35 (CC BY 4.0).
- Markdown link: `[Braze: Issue impacting SparkPost email open and click metrics across US clusters (2024-02-23)](https://rewindex.com/company/braze/incidents/ml3hy4lf5z35)`


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Canonical: https://rewindex.com/company/braze/incidents/ml3hy4lf5z35 · Markdown: https://rewindex.com/company/braze/incidents/ml3hy4lf5z35.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/ml3hy4lf5z35 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:55:14.598Z