# Braze: Issue impacting US clusters

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-04-29 09:41 UTC · Resolved: 2024-04-30 03:56 UTC · Duration: 18 h
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/fg2njzb5k44l](https://braze.statuspage.io/incidents/fg2njzb5k44l)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2024-04-30 03:56 UTC: The overwhelming majority of customers across US 01 and US 03 have had their backlogs processed and are back to real-time data processing & message sending. All services are functioning as expected. We are considering this incident resolved. We apologize for this incident and will provide a detailed Root Cause Analysis (RCA) report soon.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/braze/incidents/fg2njzb5k44l · Markdown: https://rewindex.com/company/braze/incidents/fg2njzb5k44l.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/fg2njzb5k44l · Generated 2026-10-18T12:41:09.045Z