# Braze: Latency and Errors impacting US03

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-02-19 14:06 UTC · Resolved: 2024-02-19 14:50 UTC · Duration: 44 min
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/f81p9hh61zx3](https://braze.statuspage.io/incidents/f81p9hh61zx3)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2024-02-19 14:50 UTC: This issue is resolved. No further issues have been observed and messaging latencies are within normal operational bounds. Any scheduled messages during the outage window were delivered after the incident was resolved. The SDK is designed to automatically retry, so no additional action is required on your part. Braze cannot replay any REST API calls that failed, any calls that failed during the incident window will need to be retried.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/braze/incidents/f81p9hh61zx3 · Markdown: https://rewindex.com/company/braze/incidents/f81p9hh61zx3.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/f81p9hh61zx3 · Generated 2026-10-18T10:41:19.968Z