# Braze: Email links for SparkPost customers serving 502s due to SparkPost incident

> Braze status incident “Email links for SparkPost customers serving 502s due to SparkPost incident” on 2024-11-21: impact minor (vendor’s label), 12 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/dt010b9vtgdt
Last updated: 2024-11-22T07:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-21 19:48 UTC · Resolved: 2024-11-22 07:53 UTC · Duration: 12 h
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/dt010b9vtgdt](https://braze.statuspage.io/incidents/dt010b9vtgdt)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2024-11-22 07:53 UTC: SparkPost resolved the incident on their side a few hours ago. We have not seen issues since SparkPost's fix, so are resolving on our end.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2024-11-21 19:48 UTC, resolved after 12 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/dt010b9vtgdt
- Citation: Braze, “Email links for SparkPost customers serving 502s due to SparkPost incident” (2024-11-21 19:48 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/dt010b9vtgdt (CC BY 4.0).
- Markdown link: `[Braze: Email links for SparkPost customers serving 502s due to SparkPost incident (2024-11-21)](https://rewindex.com/company/braze/incidents/dt010b9vtgdt)`


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Canonical: https://rewindex.com/company/braze/incidents/dt010b9vtgdt · Markdown: https://rewindex.com/company/braze/incidents/dt010b9vtgdt.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/dt010b9vtgdt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:13:31.800Z