# Braze: Minor REST API impact due to subprocessor performance issue

> Braze status incident “Minor REST API impact due to subprocessor performance issue” on 2020-01-22: impact none (vendor’s label), 54 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/cbvlc2wn321j
Last updated: 2020-01-22T18:24:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-01-22 17:30 UTC · Resolved: 2020-01-22 18:24 UTC · Duration: 54 min
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/cbvlc2wn321j](https://braze.statuspage.io/incidents/cbvlc2wn321j)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2020-01-22 18:24 UTC: Between 16:22 UTC and 17:51 UTC, Fastly, our subprocessor used as a CDN, experienced an incident that resulted in connection timeouts and other errors. https://status.fastly.com/incidents/f6nxztsb89fl At this point, that incident is resolved, and you should no longer be experiencing intermittent errors while connecting to Braze's APIs.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Braze, started 2020-01-22 17:30 UTC, resolved after 54 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/cbvlc2wn321j
- Citation: Braze, “Minor REST API impact due to subprocessor performance issue” (2020-01-22 17:30 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/cbvlc2wn321j (CC BY 4.0).
- Markdown link: `[Braze: Minor REST API impact due to subprocessor performance issue (2020-01-22)](https://rewindex.com/company/braze/incidents/cbvlc2wn321j)`


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Canonical: https://rewindex.com/company/braze/incidents/cbvlc2wn321j · Markdown: https://rewindex.com/company/braze/incidents/cbvlc2wn321j.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/cbvlc2wn321j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:21:09.975Z