# Braze: Database Failure

> Braze status incident “Database Failure” on 2016-11-05: impact none (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/44hzc1fhv26t
Last updated: 2016-11-05T19:51:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-11-05 18:12 UTC · Resolved: 2016-11-05 19:51 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/44hzc1fhv26t](https://braze.statuspage.io/incidents/44hzc1fhv26t)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2016-11-05 19:51 UTC: All data processing and message sending in the affected data center caught up within a few minutes of the last status update, and all has remained stable since then. API calls from approximately 2:04pm until 2:09pm ET had elevated error rates, and data processing and message sending was queued for approximately 20 minutes starting at 2:13pm ET while we took backups and failed over services. As mentioned in the last status update, we believe this to have been a hypervisor issue with one of our machines.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Braze, started 2016-11-05 18:12 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/44hzc1fhv26t
- Citation: Braze, “Database Failure” (2016-11-05 18:12 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/44hzc1fhv26t (CC BY 4.0).
- Markdown link: `[Braze: Database Failure (2016-11-05)](https://rewindex.com/company/braze/incidents/44hzc1fhv26t)`


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Canonical: https://rewindex.com/company/braze/incidents/44hzc1fhv26t · Markdown: https://rewindex.com/company/braze/incidents/44hzc1fhv26t.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/44hzc1fhv26t · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:18:23.752Z