# Braze: Message sending delays

> Braze status incident “Message sending delays” on 2016-11-05: impact minor (vendor’s label), 47 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/34t1mtwsdd0m
Last updated: 2016-11-05T16:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-11-05 15:56 UTC · Resolved: 2016-11-05 16:43 UTC · Duration: 47 min
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/34t1mtwsdd0m](https://braze.statuspage.io/incidents/34t1mtwsdd0m)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2016-11-05 16:43 UTC: This issue has been resolved. The issue was caused by a spike in one of our data centers to one of our scheduled message sending clusters, and when our systems automatically scaled up, load on the cluster increased, worsening problems and causing the delays. We have made software updates to our job scheduling system to solve this issue and will also be following up with other infrastructure enhancements.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2016-11-05 15:56 UTC, resolved after 47 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/34t1mtwsdd0m
- Citation: Braze, “Message sending delays” (2016-11-05 15:56 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/34t1mtwsdd0m (CC BY 4.0).
- Markdown link: `[Braze: Message sending delays (2016-11-05)](https://rewindex.com/company/braze/incidents/34t1mtwsdd0m)`


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Canonical: https://rewindex.com/company/braze/incidents/34t1mtwsdd0m · Markdown: https://rewindex.com/company/braze/incidents/34t1mtwsdd0m.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/34t1mtwsdd0m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:47:00.083Z