# Braze: Google Mail bounce reporting and handling

> Braze status incident “Google Mail bounce reporting and handling” on 2020-12-15: impact none (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/33zgnsm1q9x0
Last updated: 2020-12-18T15:51:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-12-15 23:52 UTC · Resolved: 2020-12-18 15:51 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/33zgnsm1q9x0](https://braze.statuspage.io/incidents/33zgnsm1q9x0)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2020-12-18 15:51 UTC: We have finished processing all impacted email addresses to their original subscription states. All email addresses that were reported by Google as a hard-bounce during the Google Mail outages earlier this week have been properly updated. This issue is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Braze, started 2020-12-15 23:52 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/33zgnsm1q9x0
- Citation: Braze, “Google Mail bounce reporting and handling” (2020-12-15 23:52 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/33zgnsm1q9x0 (CC BY 4.0).
- Markdown link: `[Braze: Google Mail bounce reporting and handling (2020-12-15)](https://rewindex.com/company/braze/incidents/33zgnsm1q9x0)`


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Canonical: https://rewindex.com/company/braze/incidents/33zgnsm1q9x0 · Markdown: https://rewindex.com/company/braze/incidents/33zgnsm1q9x0.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/33zgnsm1q9x0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:42:04.903Z