# Braze: Connectivity issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2016-09-26 11:48 UTC · Resolved: 2016-09-26 12:35 UTC · Duration: 47 min
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/2xvmt9pdg5kc](https://braze.statuspage.io/incidents/2xvmt9pdg5kc)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2016-09-26 12:35 UTC: This was caused by a networking issue with Amazon Web Services: > Between 4:38 AM and 5:13 AM PDT we experienced an Internet connectivity issue which affected traffic for some customers using AWS services in the US-EAST-1 Region. Connectivity between EC2 instances and services within the Region were not affected. The issue has been resolved and connectivity has been restored. http://status.aws.amazon.com/ All components remain operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/braze/incidents/2xvmt9pdg5kc · Markdown: https://rewindex.com/company/braze/incidents/2xvmt9pdg5kc.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/2xvmt9pdg5kc · Generated 2026-10-18T12:22:44.881Z