# Braze: EU 01 degraded data processing and message sending for some customers

> Braze status incident “EU 01 degraded data processing and message sending for some customers” on 2018-07-24: impact minor (vendor’s label), 45 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/29p501hcjml4
Last updated: 2018-07-24T20:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-07-24 19:16 UTC · Resolved: 2018-07-24 20:01 UTC · Duration: 45 min
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/29p501hcjml4](https://braze.statuspage.io/incidents/29p501hcjml4)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2018-07-24 20:01 UTC: EU 01 remains operational without issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2018-07-24 19:16 UTC, resolved after 45 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/29p501hcjml4
- Citation: Braze, “EU 01 degraded data processing and message sending for some customers” (2018-07-24 19:16 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/29p501hcjml4 (CC BY 4.0).
- Markdown link: `[Braze: EU 01 degraded data processing and message sending for some customers (2018-07-24)](https://rewindex.com/company/braze/incidents/29p501hcjml4)`


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Canonical: https://rewindex.com/company/braze/incidents/29p501hcjml4 · Markdown: https://rewindex.com/company/braze/incidents/29p501hcjml4.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/29p501hcjml4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:06:39.327Z