# Braze: Support Services Outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-04-05 03:07 UTC · Resolved: 2023-04-05 05:42 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/1z20n35y739s](https://braze.statuspage.io/incidents/1z20n35y739s)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2023-04-05 05:42 UTC: The Salesforce incident has been resolved and our Support services are back to operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/braze/incidents/1z20n35y739s · Markdown: https://rewindex.com/company/braze/incidents/1z20n35y739s.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/1z20n35y739s · Generated 2026-10-18T12:42:38.482Z