# Braze in September 2025: incidents, uptime and changes

> Braze in September 2025: 3 incidents on its status page (1 major or critical), 99.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2025/09
Last updated: 2025-10-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.93% free of major/critical incidents, 99.87% free of any incident; outage time 26 min, incident time 56 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2025](https://rewindex.com/company/braze/2025/08.md) · Next: [October 2025](https://rewindex.com/company/braze/2025/10.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue impacting US01 and US05 clusters](https://rewindex.com/company/braze/incidents/zptvh1q7dpx5.md) | major | 2025-09-02 17:20 UTC | 2025-09-02 17:45 UTC | 26 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue impacting US01 and US05 clusters](https://rewindex.com/company/braze/incidents/zptvh1q7dpx5.md) | major | 2025-09-02 17:20 UTC | 2025-09-02 17:45 UTC | 26 min | resolved |
| [Degraded performance for Dashboard and Time Series data in US05](https://rewindex.com/company/braze/incidents/zxqh3s4y0w9n.md) | minor | 2025-09-05 17:54 UTC | 2025-09-05 18:01 UTC | 7 min | resolved |
| [Increased error rates for REST and SDK services across US clusters](https://rewindex.com/company/braze/incidents/x07cjrytzn7x.md) | minor | 2025-09-09 19:07 UTC | 2025-09-09 19:30 UTC | 24 min | resolved |

## Cite this

Braze posted 3 status incidents in September 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2025/09
- Citation: Braze, “Braze in September 2025” (2025-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2025/09 (CC BY 4.0).
- Markdown link: `[Braze: Braze in September 2025 (2025-09-01)](https://rewindex.com/company/braze/2025/09)`


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Canonical: https://rewindex.com/company/braze/2025/09 · Markdown: https://rewindex.com/company/braze/2025/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:54:43.136Z