# Braze in January 2025: incidents, uptime and changes

> Braze in January 2025: 3 incidents on its status page (3 major or critical), 99.67% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2025/01
Last updated: 2025-02-01T00:00:00Z

- Incidents posted: 3 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 2, major 1
- Uptime (vendor-reported): 99.67% free of major/critical incidents, 99.67% free of any incident; outage time 2 h 27 min, incident time 2 h 27 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2024](https://rewindex.com/company/braze/2024/12.md) · Next: [March 2025](https://rewindex.com/company/braze/2025/03.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [EU-02 SDK Outage](https://rewindex.com/company/braze/incidents/s6jqdv39qm5f.md) | critical | 2025-01-28 13:26 UTC | 2025-01-28 14:02 UTC | 36 min | resolved |
| [Braze Support Incident](https://rewindex.com/company/braze/incidents/czxy8kvblxwt.md) | critical | 2025-01-28 13:31 UTC | 2025-01-28 14:08 UTC | 37 min | resolved |
| [Email Event processing latency](https://rewindex.com/company/braze/incidents/yzch3vk9dycp.md) | major | 2025-01-31 01:13 UTC | 2025-01-31 02:58 UTC | 1.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [EU-02 SDK Outage](https://rewindex.com/company/braze/incidents/s6jqdv39qm5f.md) | critical | 2025-01-28 13:26 UTC | 2025-01-28 14:02 UTC | 36 min | resolved |
| [Braze Support Incident](https://rewindex.com/company/braze/incidents/czxy8kvblxwt.md) | critical | 2025-01-28 13:31 UTC | 2025-01-28 14:08 UTC | 37 min | resolved |
| [Email Event processing latency](https://rewindex.com/company/braze/incidents/yzch3vk9dycp.md) | major | 2025-01-31 01:13 UTC | 2025-01-31 02:58 UTC | 1.8 h | resolved |

## Cite this

Braze posted 3 status incidents in January 2025 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2025/01
- Citation: Braze, “Braze in January 2025” (2025-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2025/01 (CC BY 4.0).
- Markdown link: `[Braze: Braze in January 2025 (2025-01-01)](https://rewindex.com/company/braze/2025/01)`


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Canonical: https://rewindex.com/company/braze/2025/01 · Markdown: https://rewindex.com/company/braze/2025/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:07:56.310Z