# Braze in April 2024: incidents, uptime and changes

> Braze in April 2024: 6 incidents on its status page (4 major or critical), 96.22% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2024/04
Last updated: 2024-05-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 2, major 2, minor 2
- Uptime (vendor-reported): 96.22% free of major/critical incidents, 95.61% free of any incident; outage time 27 h 9 min, incident time 31 h 34 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/braze/2024/03.md) · Next: [May 2024](https://rewindex.com/company/braze/2024/05.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated errors on EU01 Dashboard and SDK data collection](https://rewindex.com/company/braze/incidents/8qdxdtwphyyb.md) | critical | 2024-04-26 09:47 UTC | 2024-04-26 10:52 UTC | 1.1 h | resolved |
| [Issue impacting US clusters](https://rewindex.com/company/braze/incidents/fg2njzb5k44l.md) | critical | 2024-04-29 09:41 UTC | 2024-04-30 03:56 UTC | 18 h | resolved |
| [Issue impacting Braze Dashboard for users in South Asia](https://rewindex.com/company/braze/incidents/8bwt0thv9byg.md) | major | 2024-04-23 15:46 UTC | 2024-04-23 23:09 UTC | 7.4 h | resolved |
| [REST and Dashboard Increased Errors in EU02](https://rewindex.com/company/braze/incidents/f3fc963mm186.md) | major | 2024-04-25 21:26 UTC | 2024-04-25 21:52 UTC | 26 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Meta incident impacting WhatsApp Message Sending](https://rewindex.com/company/braze/incidents/qrt60jxvrgb9.md) | minor | 2024-04-03 19:45 UTC | 2024-04-03 21:28 UTC | 1.7 h | resolved |
| [Issue impacting Braze Dashboard for users in South Asia](https://rewindex.com/company/braze/incidents/8bwt0thv9byg.md) | major | 2024-04-23 15:46 UTC | 2024-04-23 23:09 UTC | 7.4 h | resolved |
| [Latency affecting Currents](https://rewindex.com/company/braze/incidents/pgdbb5wkxmrf.md) | minor | 2024-04-24 18:45 UTC | 2024-04-24 21:27 UTC | 2.7 h | resolved |
| [REST and Dashboard Increased Errors in EU02](https://rewindex.com/company/braze/incidents/f3fc963mm186.md) | major | 2024-04-25 21:26 UTC | 2024-04-25 21:52 UTC | 26 min | resolved |
| [Elevated errors on EU01 Dashboard and SDK data collection](https://rewindex.com/company/braze/incidents/8qdxdtwphyyb.md) | critical | 2024-04-26 09:47 UTC | 2024-04-26 10:52 UTC | 1.1 h | resolved |
| [Issue impacting US clusters](https://rewindex.com/company/braze/incidents/fg2njzb5k44l.md) | critical | 2024-04-29 09:41 UTC | 2024-04-30 03:56 UTC | 18 h | resolved |

## Cite this

Braze posted 6 status incidents in April 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2024/04
- Citation: Braze, “Braze in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2024/04 (CC BY 4.0).
- Markdown link: `[Braze: Braze in April 2024 (2024-04-01)](https://rewindex.com/company/braze/2024/04)`


---
Canonical: https://rewindex.com/company/braze/2024/04 · Markdown: https://rewindex.com/company/braze/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:36:12.431Z